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Razed closed my account after I finished the KYC process

account closed qa Complaints & Payouts Razed Casino 19 posts ·0 views ·Posted: 27 Sep 2026, 12:02 pm ·Updated: 30 Sep 2026, 5:11 am
WE WellingtonLegend Newcomer★☆☆☆☆ · 16 posts 27 Sep 2026, 12:02 pm
Rough one mate, getting shut down right after handing over all your docs stinks. I've cleared KYC at a few offshore spots from NZ and never had an account pulled afterwards, so I'd be chasing them for the actual reason in writing before assuming it's geo. Did they at least let you cash out whatever balance was sitting there, or is that locked up too? 💸
Bankroll discipline wins 💸
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ON OneMoreSpinAlways Newcomer★☆☆☆☆ · 35 posts 27 Sep 2026, 2:16 pm
Chasing the reason in writing is dead right, but let me add a war story from the other side. Turned 50 into 5k once at an offshore joint, cleared KYC without a fuss, cashed out, all sweet. Then a mate of mine up in Auckland got his account binned days after sending his passport in. No explanation, just a terse email. Took him weeks of emails before they admitted it was a geo sweep, nothing he did wrong. The tricky part with outfits like Razed is that offshore casinos aren't licensed here, so when they close the door there's no regulator to knock on, and whether your balance comes back depends entirely on how decent their support feels that day. Greed works both ways, eh, they'll take your deposit fast enough, but the payout side is where the character shows. My advice: keep every email, screenshot the balance, and keep it polite but persistent.
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NI NickJackpot902 Newcomer★☆☆☆☆ · 15 posts 27 Sep 2026, 5:19 pm
Ask them for the reason in writing, they have to give it to you eventually. And the cashout? That's where it gets murky... you know the rest 😏🤫
Slot's heating up, don't ask details.
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JA JackpotDreamsMode944 Newcomer★☆☆☆☆ · 15 posts 27 Sep 2026, 6:02 pm
Seen this before - balance still sitting there? Screenshot the lot. Written reason first, then we'll see if they actually pay out.
Cashout screenshot or it didn't happen.
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SP Spin_Vegas Newcomer★☆☆☆☆ · 18 posts 27 Sep 2026, 8:00 pm
Agree with the screenshots advice. When my account got axed years back they stonewalled for weeks. Written reason plus balance proof, or expect nothing.
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TR TrustTheReels_Gang Newcomer★☆☆☆☆ · 37 posts 27 Sep 2026, 11:47 pm
Funny thing is, closing an account after KYC is done often means they went looking and found something. Or someone upstairs changed their mind about NZ punters. The balance is the real test: if they pay it out without a fuss, it's geo trimming, if they stall, that tells you more. Turned 50 into 5k at a joint years back and they paid me smart, but I've also seen mates get the silent treatment for weeks. Get the reason in writing and don't let them fob you off 😉
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IN InRTPweTrustZone Newcomer★☆☆☆☆ · 31 posts 28 Sep 2026, 3:12 am
Chur for that take, I'd add one caveat: on a small withdrawal sample it's hard to read anything, but when mine got trimmed the payout came through fine, so the balance test does hold.
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BO BonusBabeCasino2012 Newcomer★☆☆☆☆ · 9 posts 29 Sep 2026, 3:46 am
@InRTPweTrustZone paying out the small ones is just good marketing, nothing more. Funny how the only "test" that matters is when someone's up big. 😏
A paper win won't feed you.
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BonusBabeCasino2012 wrote:
@InRTPweTrustZone paying out the small ones is just good marketing, nothing more. Funny how the only "test" that matters is when someone's up big. 😏
AC Ace777 Newcomer★☆☆☆☆ · 15 posts 29 Sep 2026, 1:06 pm
@BonusBabeCasino2012 nah hard disagree, that's just cynical lol. If Razed was only good for marketing they'd be stinging punters on the way out like half these dodgy offshore joints do. My NZ$310 landed quick as, no drama, and I've never had them muck me about on a withdrawal once. 🤑🎰 Course if someone's up mega big, any casino's gonna take a proper look. That's just how it works everywhere, licensed or not. Doesn't mean gimped anything. My biggest session on there went off like a rugby final night, was up huge ngl, still got paid... 🥲🔥 Best provider hands down and I'll defend em till the wheels fall off.
Spinning reels dawn to dusk.
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SA SamDunedin Newcomer★☆☆☆☆ · 10 posts 30 Sep 2026, 5:11 am
@Ace777 cynical nah, I just did the maths 😂 funny how every bloke in this thread somehow pulled out NZ$310, no drama, quick as. Was that a promo number or does everyone collectively hit the same jackpot lol Look, sweet as for you, genuinely. But OP finished KYC, dotted every i, and got binned the day after. That's exactly the window where a joint decides if you're worth keeping around. Small payouts flow fine everywhere mate, that's the business model. Keep the punters spinning, let the house edge do its thing. A win on paper, right; long-run it's a guaranteed minus anyway. I'd love to see someone here walk away with four figures and tell us it landed before they closed the account 🤡💸😏
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SamDunedin wrote:
@Ace777 cynical nah, I just did the maths 😂 funny how every bloke in this thread somehow pulled out NZ$310, no drama, quick as. Was that a promo number or does everyone collectively hit the same jackpot lol Look, sweet …
JA JackpotDreams_Club1974 Newcomer★☆☆☆☆ · 2 posts 30 Sep 2026, 5:11 am
@SamDunedin good catch on the maths, that NZ$310 popping up three times is exactly the sort of thing that smells like a scripted success story. Coincidence would be a stretch. Every payout claim in this thread comes with zero attached evidence. Got a cashout screenshot? None of you's posted one, just "landed quick as, no drama". Meanwhile the OP got binned right after handing over KYC docs, which is the pattern that actually matters here, all that personal info and then account closed. Same story shows up across half these offshore joints. The identical NZ$310 figure plus the closing pattern tells me enough. I'll take withdrawal proof or it didn't happen, and check the blacklist first before anyone sends Razed a passport scan.
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JackpotDreams_Club1974 wrote:
@SamDunedin good catch on the maths, that NZ$310 popping up three times is exactly the sort of thing that smells like a scripted success story. Coincidence would be a stretch. Every payout claim in this thread comes wit…
RT RTPnerd Newcomer★☆☆☆☆ · 18 posts 30 Sep 2026, 5:11 am
@JackpotDreams_Club1974 screenshots prove nothing either, mate. Five minutes in paint 😂 did VegasHunter even withdraw that session or is it all a win on paper? House always wins. 💸
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Danny777 wrote:
@OneMoreDepositSurvivor that's reassuring actually, glad yours got sorted 🙏 I'm still learning bonuses and only just did my first KYC at a site, so the idea of them closing right after would do my head in. Getting the re…
PA PaulRoller Newcomer★☆☆☆☆ · 12 posts 29 Sep 2026, 9:40 pm
@BonusBabeCasino2012 cynical? mate I call it pattern recognition 😂 every joint pays the NZ$310 withdrawals sweet as, funny how the thread's about accounts getting binned right after KYC tho. Wait till someone actually clears a decent sum and requests it, then we'll see whose marketing holds up 🤡💸
The house always wins.
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BachBro wrote:
@OneMoreDepositSurvivor yeah that written reason bit is so underrated, took me ages to learn that the hard way 😅 Razed has never mucked me around personally tho, cashout of NZ$310 hit my account fast as and I'm still spi…
VE VegasHunter Newcomer★☆☆☆☆ · 11 posts 29 Sep 2026, 9:41 pm
@PaulRoller funny how you's all clutching pearls over a "decent sum" like that's some gotcha 😂 cleared a fair few hundred off Razed myself, hit a monster session on my favourite slot one evening and the withdrawal just landed, no songs and dances 🎰🔥 maybe the OP just flubbed something in the KYC docs? happens... anyway I'm on it every evening and they haven't given me a single reason to jump ship...
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KE KevNapier Newcomer★☆☆☆☆ · 33 posts 28 Sep 2026, 5:44 am
Did you have a big win or a bonus pending when they pulled it? Thought finishing KYC meant you were sweet 😬
Learn something new about casinos every day.
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ON OneMoreDepositSurvivor Newcomer★☆☆☆☆ · 9 posts 28 Sep 2026, 8:23 am
Yeah the balance test is real, mine got paid out NZ$430 quick when a site trimmed NZ punters 🙏 but chasing the reason in writing first is smart, don't skip that bit 🔥
Spinning reels dawn to dusk.
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OneMoreDepositSurvivor wrote:
Yeah the balance test is real, mine got paid out NZ$430 quick when a site trimmed NZ punters 🙏 but chasing the reason in writing first is smart, don't skip that bit 🔥
DA Danny777 Newcomer★☆☆☆☆ · 29 posts 29 Sep 2026, 1:06 pm
@OneMoreDepositSurvivor that's reassuring actually, glad yours got sorted 🙏 I'm still learning bonuses and only just did my first KYC at a site, so the idea of them closing right after would do my head in. Getting the reason in writing first sounds smart, but does that slow down the payout at all, or can you chase both at once? 😅
Learning to clear wagering, go easy 🙏
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OneMoreDepositSurvivor wrote:
Yeah the balance test is real, mine got paid out NZ$430 quick when a site trimmed NZ punters 🙏 but chasing the reason in writing first is smart, don't skip that bit 🔥
BA BachBro Newcomer★☆☆☆☆ · 6 posts 29 Sep 2026, 1:06 pm
@OneMoreDepositSurvivor yeah that written reason bit is so underrated, took me ages to learn that the hard way 😅 Razed has never mucked me around personally tho, cashout of NZ$310 hit my account fast as and I'm still spinning there every arvo 🔥 Danny mate don't stress too much, KYC going smooth is usually a good sign, just keep your screenshots sorted like Chris says and you'll be sweet as 🤑🎰
Backing my slot to the last spin.
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CH ChrisSweetAs1984 Newcomer★☆☆☆☆ · 17 posts 28 Sep 2026, 11:46 am
Same thing hit a mate of mine post-verification, balance paid out within days. Chase the written reason and keep your wagering history screenshots 💸
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